MisleadingCharts
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The bathtub that didn’t get a single rubber duck

Showing the misleading chart

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A water-bill insert we invented counts a household’s daily indoor water use in rubber ducks, 10 gallons a duck, and only ever draws whole ducks. The toilet, the faucet and the shower all get three, so the toilet’s 32.6 gallons ties the faucet’s 27.0. The bath, the dishwasher and “other” get none, which leaves 10.6 gallons a day, 7.7% of indoor use, off the picture.

01The claim

Toilets, faucets and showers each send the same 30 gallons a day down a household’s drain, and the bath and the dishwasher add so little that they are not worth a second thought.

02The trick

Every duck is honest about its own 10 gallons, and the eight figures behind them come from flow-trace metering of 762 single-family homes in the US and Canada. The catch is that a duck can only be drawn whole. The insert never trims the last one, so every row is rounded to the nearest 10 gallons before it reaches the page, and each row can be off by up to 5 gallons with nothing to say which way, so the gap between any two rows can be off by up to 10. In this data that is bigger than every difference among the top five rows. The toilet’s 32.6 gallons rounds down to three ducks and the faucet’s 27.0 and the shower’s 26.9 round up to three, so the largest indoor use, about a fifth more than the faucet, comes out in a three-way tie. Leaks (17.8) round up and the clothes washer (22.0) rounds down, so they tie too. The washer and the shower are 4.9 gallons apart, and that gap gets a whole duck. Bath (4.4), “other” (4.0) and dishwasher (2.2) all fall under half a duck and are drawn empty, and the sticker turns that into advice. And because ducks can be counted, the error travels into the total: the insert’s “about 130 gallons a day” is just the 13 ducks counted back up, while the eight figures add to 136.9. (Puddleford Water & Sewer, its insert and its stickers are our invention; the figures are the Water Research Foundation’s.)

03The fix

The redraw keeps the ducks but trims the last one in each row to its true fraction, cut where the duck’s ink reaches that share of its area, so the toilet gets 3.26 ducks, the faucet 2.70 and the dishwasher a sliver of 0.22. Beside it, a dot plot marks each real value next to the round number the insert drew, so every row’s rounding error is visible, from 2.0 gallons for the washer up to 4.4 for the bath. The ranking the study reports comes back: toilet first, then faucet and shower nearly level, then the clothes washer and leaks. The three blank rows come back as 10.6 gallons a day, 7.7% of indoor use, about 3,870 gallons a year per household, which is not nothing. If icons have to stay whole for style, do what the study’s own figure does: draw one icon per item and print its number underneath. Then the icons are decoration and the numbers carry the data. A pictogram is fine for showing that a toilet drains more than a dishwasher. It cannot settle a 5.6-gallon question with a 10-gallon duck.